Zhanlan Technology (Shenzhen) Co., Ltd. Privacy Policy

Last Updated: April 2, 2025
Effective Date: April 2, 2025

Welcome to the services provided by Zhanlan Technology (Shenzhen) Co., Ltd. ("Zhanlan," "we," "us," or "our"). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and other relevant regulations in the United States (e.g., California Consumer Privacy Act (CCPA)).

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our products, services, websites, and applications (collectively, the "Services"). By using our Services, you agree to the terms of this policy.

1. Information We Collect

We collect personal data necessary to provide and improve our Services, including:

1.1 Data You Provide Directly

• Account Information: Name, email address, phone number, username, and password when you register.
• Payment Information: Billing details, transaction history (processed securely via third-party payment processors).
• User Content: Messages, posts, comments, or other content you submit.
• Customer Support: Information provided when contacting our support team.

1.2 Data Collected Automatically

• Device & Technical Data: IP address, device ID, operating system, browser type, and hardware information.
• Usage Data: Pages visited, features used, session duration, and interaction logs.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance functionality and analytics (see Section 3).

1.3 Data from Third Parties

• If you log in via Google, Apple, Facebook, or other platforms, we may receive profile information (e.g., name, email).
• Analytics Providers: We use services like Google Analytics to improve our Services.

2. How We Use Your Data

We process your data for the following purposes:

3. Cookies & Tracking Technologies

We use cookies for:

• Essential Functions: Login, security, and session management.
• Performance: Analytics to improve user experience.
• Advertising: Personalized ads (opt-out available).

You can manage cookie preferences via browser settings or our Cookie Consent Banner.

4. Data Sharing & International Transfers

We may share data with:

• Service Providers: Payment processors, cloud hosting, analytics.
• Legal Compliance: Authorities if required by law.
• Business Transfers: In mergers or acquisitions.

If data is transferred outside the EU/UK, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

5. Data Security & Retention

• We implement encryption, access controls, and security audits.
• Data is retained only as long as necessary (e.g., for legal, tax, or operational needs).

6. Your Rights (GDPR & CCPA)

You may:

• ✅ Access, correct, or delete your data.
• ✅ Restrict or object to processing.
• ✅ Withdraw consent (where applicable).
• ✅ Data portability (request a copy of your data).
• ✅ Opt out of marketing (via unsubscribe links).

To exercise these rights, contact: [info@dev.blue].

7. Children's Privacy

Our Services are not intended for users under 16. If we discover underage usage, we will delete the data.

8. Changes to This Policy

We may update this policy and will notify users via email or in-app alerts. Continued use constitutes acceptance.

9. Contact Us

For questions or requests, contact:

📧 Email: [info@dev.blue]

🏢 Address: [Company Address: No. 530, Jiuyue Yaxuan, No. 92 Qianjin First Road, Dalang Community, Xin'an Street, Bao'an District, Shenzhen, China]